سياسة الإستبدال والإسترجاع

The process of sale in the luxury store and your use of the products available on this website are subject to the terms and conditions of service: The luxury store may choose to accept or reject or cancel your order in some cases, for example if the product you wish to purchase is unavailable, or if the product was priced incorrectly, or if it is found that the order is fraudulent. The luxury perfume store will refund what you paid for orders that are not accepted or are canceled. All content on the (Luxury) website, including writings, designs, drawings, logos, icons, images, interfaces, symbols, software, and trademarks, are the exclusive property of the luxury store and are protected by copyright laws. When purchasing or sending an email to the luxury store, you agree to receive any emails or notifications regarding the order. The luxury store reserves the right to make any modifications or changes to its website, policies, and related agreements, including the privacy policy and the terms and conditions of service, as well as the exchange and return policy. *Product exchange and return policy: All products are returned within no more than 3 days from receipt of the order, and to maintain the quality and shelf life of the product, they cannot be returned afterward unless there is a problem or defect in the product. In case of a defect or manufacturing error, it will be returned after reporting it. * Regarding cases where products are not returned: There are certain cases where the product cannot be returned: when the return request is submitted after the specified time, which is 3 days from the date of receipt regarding the products. when the product has been used, damaged, or is not in the same condition as when received, or if the security sticker has been removed. consumed products that have been used or installed. products that have been tampered with or their serial numbers removed. products without price tags, labels, original packaging, or missing any accessories. How can I recover my money if I receive an item that is not in the correct shape or damaged? When the item arrives in a damaged condition or not matching what was selected from the luxury store, you can return the item to us in the same condition you received it, with its original packaging, within 3 days from the date of receipt. Once we receive the item, we will inspect it, and if a defect or damage is found, we will immediately begin the process of refunding your money, whether it is the amount paid for the item or the amount paid for shipping and delivery.